1. Teller User Guide
  2. Journal Log

15 Journal Log

The Teller or Supervisor can use screens under the Journal Log menu to view the status of transactions performed by them. It is also used to resubmit or reject an incomplete transaction or reverse a completed transaction.

This topic contains the following subtopics:

  • About Electronic and Servicing Journals
    In the Electronic Journal and Servicing Journal screens, Tellers and Supervisors can view the status of the transactions performed by them and other Tellers.
  • Electronic Journal
    Tellers and Supervisors can use the Electronic Journal screen to view the status of the cash transactions on the posting date.
  • Servicing Journal
    Tellers and Supervisors can use this screen to view the status of the non-cash transactions on the posting date.
  • Reassign Transactions
    Tellers and Supervisors can use the Reassign Transactions screen to re-assign the transactions that are pending approval to the other Supervisor or to unlock a locked transaction.