2.12 Book Shortage

The Teller or Vault Teller can use the Book Shortage screen to book the shortage if the actual or physical cash present is less than the system cash.

While booking the shortage, the system lowers the cash balance to bring it in sync with the physical cash balance of the Teller by sending the difference to a cash shortage GL. Once the system cash and the physical cash are synchronized, the Teller can perform the cash balancing and close the Teller/Vault Teller batch for the posting date.

To book the shortage:

1. On the Homepage, from Teller mega menu, under Till-Vault Operations, click Book Shortage or specify Book Shortage in the search icon bar and select the screen.
   The Book Shortage screen is displayed.

   Figure 2-13 Book Shortage

   
   

   
   Description of "Figure 2-13 Book Shortage"

   
   
2. On the Book Shortage screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields marked as Required are mandatory.

   Table 2-13 Book Shortage - Field Description

   Field	Description
   Transaction Amount	Displays the local currency of the branch. Specify the amount that needs to be booked for the shortage. Note: The user can select another currency from the drop-down values in which the shortage amount is to be booked.
   Narrative	Displays the default narrative Book Shortage and it can be modified.

3. Specify the denomination details. For information on the fields in the Denomination segment, refer to Add Denomination Details.
4. Click Submit.
   A teller sequence number is generated and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves. On transaction completion, the system reduces the cash balance by this transaction amount to synchronize with physical cash held with Teller.

• Add Denomination Details
  The Denomination segment is used to view the denominations maintained for the transaction currency and enter the denomination units.