7.2 Cheque Return

The Teller can use the Cheque Return screen to initiate manual return of inward or outward clearing cheques.

An inward cheque transaction may not be processed successfully for funds needed in the drawer account or due to stop payment of the cheque. In addition, an outward cheque transaction may get returned if the same is returned from the clearing house.

To perform cheque return:

1. On the Homepage, from Teller mega menu, under Clearing, click Cheque Return or specify Cheque Return in the search icon bar and select the screen.
   The Cheque Return screen is displayed.

   Figure 7-3 Cheque Return

   
   

   
   Description of "Figure 7-3 Cheque Return"

   
   
2. On the Cheque Return screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields marked as Required are mandatory.

   Table 7-3 Cheque Return - Field Description

   Field	Description
   Drawer Account	Specify the drawer account number.
   Cheque Number	Specify the cheque number.
   Query	Click Query to fetch cheque details.
   Clear	Click Clear to clear the cheque details.
   Drawer Account	Displays the drawer account number.
   Drawer Routing No	Displays the routing number of the specified drawer account.
   Cheque Number	Displays the cheque number.
   Cheque Amount	Displays the cheque amount.
   Cheque Date	Displays the cheque date.
   Payee Account	Displays the payee account number.
   Payee Name	Displays the payee name.
   Payee Routing No.	Displays the payee routing number.
   Return Type	Displays the return type (Inward and Outward).
   Reject Code	Select the reject code from the list of values.
   Reject Reason	Displays the reason to reject.
   Total Charges	Displays the total charge amount, which is computed by the system.
   Narrative	Displays the default narrative as Cheque Return, and it can be modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Charge Details.
4. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves.