- Teller User Guide
- Prediction
- Teller Service Counters Prediction
16.1 Teller Service Counters Prediction
The Teller Service Counters Prediction screen is used to predict the number of Teller service counters required for the specified days.
- On the Homepage, from Teller mega menu, under
Prediction, click Teller Service Counters
Prediction or specify Teller Service Counters
Prediction in the search icon bar and select the screen.The Teller Service Counters Prediction screen is displayed.
Figure 16-1 Teller Service Counters Prediction
- On the Teller Service Counters Prediction screen,
specify the details fetch the records. For more information on fields, refer to the field description
table.
Table 16-1 Teller Service Counters Prediction - Field Description
Field Description Current Service Time (Minutes)
Specify the time to service business transactions at the Teller counter.
Branch Customer Lounge Capacity (Persons)
Specify the number of persons that can be accommodated at one time in the physical service area of the Branch.
Physical Teller Counters (Number)
Specify the physical teller counters available at the branch.
Planned Queue Waiting Time (Minutes)
Specify the waiting time to be achieved at the queue.
Prediction Days
Specify the number of days in the future where the Teller counters are required to be predicted.
- Click Go.The predicted value of Teller service counters is displayed. A sample prediction of Teller service counters based on certain values is shown below.
Figure 16-2 Teller Service Counters Prediction - Sample
Parent topic: Prediction