- Teller User Guide
- Customer Service
- Cheque Status Inquiry
18.1 Cheque Status Inquiry
The Teller can use the Cheque Status Inquiry screen to query the details of a cheque by specifying the account number and cheque number of the customer.
- On the Homepage, from Teller mega menu, under
Customer Service, click Cheque Status
Inquiry or specify Cheque Status Inquiry
in the search icon bar and select the screen.The Cheque Status Inquiry screen is displayed.
- On the Cheque Status Inquiry screen, specify the fields.
For more information on fields, refer to the field description
table.
Table 18-1 Cheque Status Inquiry - Field Description
Field Description Account Number
Specify the account number for which the cheque status needs to be enquired.
Cheque Number
Specify the cheque number.
Query
Click Query to fetch the details of the cheque.
Clear
Click Clear to clear the details.
Account Name
Displays the name of the account holder.
Account Branch
Displays the account branch code.
Customer ID
Displays the customer ID of the account.
Cheque Status
Displays the status of the cheque (Used, Unused, or Stopped).
Value Date
Displays the date specified on the cheque.
Cheque Amount
Displays the cheque amount.
Beneficiary
Displays the name of the beneficiary.
Parent topic: Customer Service