15.6 Natural Electronic Journal

Tellers and Supervisors can use the Natural Electronic Journal screen to view the status of the cash transactions performed by them on the posting date.

For information on the common operations and icons on this screen, refer to About Electronic and Servicing Journals.

To view the status of the cash transactions:

  1. On the Homepage, from Teller mega menu, under Journal Log, click Natural Electronic Journal or specify Natural Electronic Journal in the search icon bar and select the screen.
    The Natural Electronic Journal screen is displayed.

    Figure 15-15 Natural Electronic Journal



  2. On the Natural Electronic Journal screen, specify the details.
    For more information on fields, refer to the field description table.

    Table 15-12 Natural Electronic Journal - Field Description

    Field Description
    Natural Language Query Specify the search Query in the natural language to fetch transaction details based on the desired filters resolved from natural language query.
    Speech recognition Start button Click the Speech Recognition Start button to retrieve transaction details using the specified filters from a natural language query.
    Submit Click the Submit option to fetch the transaction details from the query entered in natural language.
    Teller ID Click Search icon and select the Teller ID from the list of values.
    Branch Posting Date Specify the branch posting date for which the inquiry is to be made.

    Note:

    By default, the current posting date is displayed.

    Transaction Status Select the Transaction Status from the drop-down values.
    Transaction Reference Specify the transaction reference number.
    Function Code Click Search icon and select the Function Code from the list of values.
    Account Number Click Search icon and select the Account Number from the list of values.
    Transaction Currency Click Search icon and select the Transaction Currency from the list of values.
  3. Click Filter icon to filter the results on the tile/grid view based on the search criteria.
    The Filters overlays screen is displayed.

    Figure 15-16 Filters (Natural Electronic Journal)



  4. On the Filters overlays screen, specify the details to fetch the records.
    For more information on fields, refer to the field description table.

    Table 15-13 Filters - Field Description

    Field Description

    Teller ID

    Specify the Teller ID.

    Note:

    You can also click the search icon and select the Teller ID from the list of values.

    Function Code

    Specify the function code for which the inquiry is to be made.

    Note:

    You can also click the search icon and select the Teller ID from the list of values.

    Branch Posting Date

    Specify the branch posting date for which the inquiry is to be made.

    Note:

    By default, the current posting date is displayed.

    Account Number

    Specify the account number.

    Note:

    You can also click the search icon and select the Teller ID from the list of maintained account numbers.

    Teller Sequence Prefix

    Click the search icon and select from the list of values.

    Transaction Status

    Select the transaction status from the drop-down values.

    Note:

    By default, Sent Back status is selected.

    Transaction Reference

    Specify the transaction reference number.

    From Sequence Number

    Specify the start number of the sequence range.

    To Sequence Number

    Specify the end number of the sequence range.

    From Transaction Time

    Specify the start time for filtering transactions executed within the given time range.

    To Transaction Time

    Specify the end time for filtering transactions executed within the given time range.

    From Amount Range

    Specify the “from” amount of the amount range.

    To Amount Range

    Specify the “to” amount of the amount range.

    Transaction Currency

    Click the search icon and select the transaction currency from the list of values.

  5. After you specify the necessary fields, click Apply to fetch the transaction details.
    The Natural Electronic Journal screen displays.

    Figure 15-17 Natural Electronic Journal (List View) - Completed Transaction Status



    Figure 15-18 Natural Electronic Journal (List View) - Sent Back Transaction Status



    You can perform any of the following actions in this screen:
    • Click Transaction Info icon to view the transaction information. This screen provides the details of the transactions handed off to the external system.

      The Transaction Info pop-up screen is displayed.

    • Click View button to view the transaction details. The following details are displayed based on the transaction status in the filters:
      • Transaction Reference
      • Transaction Status
      • Time Stamp
      • Teller ID
      • Teller Remarks
      • Approval Time Stamp
      • Supervisor ID
      • Supervisor Remarks
      • Override Info Override Info

        Click Override Info icon to view the details for approval flow request.

    • Click Submit Transactionicon to submit the transaction.
    • Click Discard Transactionicon to discard the transaction.
    • Click View Advice icon to view advice.
    • Click Reverse Transaction icon to reverse the transaction.

    Figure 15-20 Natural Electronic Journal (Grid View)