Table of Contents

• Title and Copyright Information
• Preface
  • Purpose
  • Before You Begin
  • Module Prerequisite
  • Module Post-Requisites
  • Icons
  • Audience
  • Documentation Accessibility
  • Critical Patches
  • Diversity and Inclusion
  • Conventions
  • Related Resources
  • Acronyms and Abbreviations
  • Screenshot Disclaimer
  • Prerequisites for End Users
  • General Prevention
  • Best Practices
• 1 Troubleshooting Technical Flows
  • 1.1 Where is the Problem
  • 1.2 Preliminary Checks from UI
  • 1.3 Preliminary Checks from Service Log Files
  • 1.4 Troubleshooting Using Zipkin Traces
    • 1.4.1 Known Issues for Zipkin
  • 1.5 Troubleshooting Logs using ELK Stack
    • 1.5.1 Set Up ELK
    • 1.5.2 Export Logs in Kibana
  • 1.6 Troubleshooting Environmental Issues
    • 1.6.1 Possible Issues While Deploying Services
    • 1.6.2 Possible Issues While Logging in and Launching Screen
    • 1.6.3 Troubleshooting Network Issues in Advice
• 2 Health Checks and Verifications
  • 2.1 Known Issues for WebLogic
  • 2.2 Application Services
• 3 Troubleshooting Functional Workflows
  • 3.1 Subdomains of Oracle Banking Branch
  • 3.2 High-Level Flow for Cash Deposit
    • 3.2.1 First Level Issues
    • 3.2.2 Verify Transaction Data
  • 3.3 Update Process Log Table
  • 3.4 Troubleshooting Payment Service Integration
  • 3.5 Configure Oracle Banking Routing Hub
  • 3.6 Purging and Archival
  • 3.7 Troubleshooting Process Runtime Screens
  • 3.8 EOD Configuration
    • 3.8.1 Before You Begin
    • 3.8.2 Create EOD Workflow
    • 3.8.3 Configure EOD Batch
    • 3.8.4 Run EOD Batch
  • 3.9 Troubleshooting Projection Schema Failure
• 4 Troubleshooting Deployment Errors/Exceptions
• A Error Codes and Messages