1.2.5 Enhancements in Teller

The following are the updates as a part of Teller in this release.

Table 1-3 Enhancements in Teller

Summary	Description
Close Out Withdrawal Multi Mode - IL (UBS)	The Close Out Withdrawal process has been enhanced to support multi-mode payouts, allowing customers to receive closure proceeds across Cash, Account Transfer, and GL Transfer in any combination. This Enhancement simplifies teller operations, reduces duplicate workflows, and provides greater payout flexibility during account closure.
Support Third Party Cash Transaction Request for Cash Deposit and Cheque Withdrawal.	This release adds support for Third-Party Cash Transaction requests for Cash Deposit and Cheque Withdrawal by introducing a dynamic transaction-type selector on teller screens. Tellers can now choose between Self, Third Party, and Charge-by-Cash without switching screens, and the system automatically applies the relevant data segments, GL mappings, pricing rules, settlements, and validations. This improvement reduces reliance on custom deployments by allowing banks to set up new transaction variants using parent–child function code mapping. If configuration is unavailable, the system automatically reverts to the base transaction screen without interrupting teller operations.
Reversal Configuration for Teller Transactions.	Introduced a new Reversal Configuration capability that allows banks to set the maximum number of days for reversing teller transactions for each function code. The system now determines a Max Reversal Date for every posted transaction and checks each reversal attempt against it. If a transaction exceeds the allowed time frame, the system displays a clear message to the teller stating that the reversal is not permitted. This improvement gives banks better control, reduces operational risks, and ensures compliance with their reversal policies.
Teller consent for Cash Transfer from Till to Till before completion.	A mandatory teller consent step has been introduced for till-to-till cash transfers. When enabled by configuration, the receiving teller is required to explicitly accept the transfer request before any cash movement or accounting entry is completed. This ensures stronger operational control, prevents unauthorized till adjustments, and improves auditability of cash handling activities. The workflow is seamlessly integrated into existing teller processes without impacting standard transaction screens.
Redesign the Teller Transaction Screens for the Redwood Experience.	The update brings the Teller Transaction screens in line with Oracle’s Redwood UI standards. It introduces a new layout, updated icons, consistent font styles, and a modern drawer panel for viewing transaction fees. The update also redesigns the Customer Panel and Current Till Position widget to improve visibility and user-friendliness.
Common-Adoption of Customer Address Formats	This release introduces support for structured and hybrid customer address formats in Branch Teller screens. Tellers can now view, validate, and capture addresses using the latest SWIFT-compliant formats, with mandatory Town Name and Country enforcement. Addresses for customer accounts auto-populate from common core, while walk-in/external parties benefit from easy manual entry and validation. UI enhancements include an Address Details drawer and improved Address display. All teller transactions now capture and display address data accurately, ensuring regulatory compliance and operational efficiency.
Multi BC Issuance against GL	The Multi Bankers Cheque Issuance function has been enhanced to support funding from a General Ledger (GL) account. When the GL issue mode is selected, multiple Bankers Cheques can be issued in a single batch using a designated GL as the funding source. This enables faster bulk issuance, reduces manual effort, and ensures consolidated, auditable accounting for GL-funded Cheque operations, while keeping all existing authorization and lifecycle processes unchanged.