4.3 Closing a Record

Once a record is authorized upon creation, you cannot delete it from the system. However, you can close an authorized record if you want to deactivate it

To close a record:

1. Navigate to the view page and click for the record that you want to close.
2. Click Close.
   A message appears prompting you to either proceed with the operation or view the details of the record before proceeding to close the record.
3. Click Confirm to close the record.
4. In the Remarks field, enter remarks for closing the record.
5. Click Confirm.

Once you close the record, it needs to be authorized to be effective in the system.