14.1.1 Creating Communication

For creating a communication, you need to specify details, such as mode of communication, code, and purpose of communication.

To create a communication:

1. From the main menu, navigate to Collections and then click Maintenance.
2. From the Maintenance menu, click Communication and then click Create Communication.
   The Create Communication page appears.
3. From the Mode list, select the communication mode.
4. In the Code field, enter a unique identification code for the communication template.
5. In the Description field, enter a description of the communication template.
6. From the Purpose list, select the purpose of communication.
7. From the Recipient list, select the recipients of the communication.
8. From the Execution Type list, select the type of execution for sending communication.
9. From the Effective Date list, select the date from when the communication is effective.
10. In the Subject field, enter the subject of the email.
11. In the Message field, enter the message of the email.
12. Click Save.