6 Task

A task is an activity that the user or system performs to collect the amount due from the customer. For example, the collector sends an email to the customer or calls the customer over mobile.

The tasks are either executed automatically by the system, or the tasks need to be performed manually by the collector. A task has a predefined life cycle in which it goes through different statuses. This lifecycle is called the task workflow that is created using the Create Workflow page. For more information on workflow, see Workflow.

You can create and manage tasks using the following pages:

• Create Task
  
• View Task