15.2 View Communication

This topic describes the information about View Communication.

The View Communication page facilitates user to view the list of communications created in the system and perform various actions on a communication.

By default, it displays all the records that exist in open or closed, and authorized or unauthorized status. However, user can search for records with specific search criteria. Each record displays the basic information of a communication.

User can perform the following actions:
  • Modify details of a communication. However, only the maker can modify a communication before the first authorization. Once the first authorization is done, the communication can be modified by any other user.
  • Authorize the communications that are created, modified, closed, or reopened.
  • Close an authorized communication that user don’t want to use.
  • Reopen a closed communication.
  • Delete a communication that is not yet authorized upon creation. Only the maker of the communication, can delete it. Once a communication is authorized, user cannot delete it.
  • View detailed information of a communication in read-only mode.

Table 15-2 Field Description: View Communication - Tile

Field Name Description
Code Displays the communication code.
Description Displays the description of the communication.
Mode Displays the mode of communication.
<Authorization Status> Displays the authorization status of the communication.
The possible values are:
  • Unauthorized
  • Authorized
<Record Status> Displays the status of the record.
The possible values are:
  • Open
  • Closed

The search section appears if user click search. Using this section, user can quickly search for communications based on the specified search criteria.

Table 15-3 Field Description: View Communication - Search

Field Name Description
Code Indicates the communication code.
Description Indicates the description of the communication.
Mode Indicates the mode of the communication.
Authorization Status Indicates the authorization status of the communication.
The options are:
  • Authorized: Select this option if user want to search for a communication with Authorized status.
  • Unauthorized: Select this option if user want to search for a communication with Unauthorized status.
Record Status Indicates the status of the record.
The options are:
  • Open: Select this option if user want to search for a communication with Open status.
  • Closed: Select this option if user want to search for a communication with Closed status.

This section consists of the following topic:

Parent topic: Communication