2 Key Features

This topic describes the information about Key Features.

Oracle Banking Collections is designed to assist financial institutions with managing the repayment of their consumer debt portfolios. The solution helps in accurate tracking and monitoring of delinquent accounts with high standards of efficiency.

Key capabilities of Oracle Banking Collections are as follows:

• Case Creation for Delinquent Accounts
  This topic describes the information about Case Creation for Delinquent Accounts.
• Rules Engine to Automate Decision Making
  This topic describes the information about Rules Engine to Automate Decision Making.
• Intelligent Segmentation and Task Workflow Management
  This topic describes the information about Intelligent Segmentation and Task Workflow Management.
• User Allocation and User Management
  This topic describes the information about User Allocation and User Management.
• Capture Customer Interactions
  This topic describes the information about Capture Customer Interactions.
• Email Alerts
  This topic describes the information about Email Alerts.
• SMS Alerts
  This topic describes the information about SMS Alerts.
• Letter Communication
  This topic describes the information about Letter Communication.
• Promise to Pay
  This topic describes the information about Promise to Pay.
• Task Management
  This topic describes the information about Task Management.
• Case Management
  This topic describes the systematic instructions to Case Management.
• Active Account History
  This topic describes the systematic instructions to Active Account History.
• Collector and Supervisor Dashboard
  This topic describes the systematic instructions to Collector and Supervisor Dashboard.
• Manual Email Alerts and Letters
  This topic describes the systematic instructions to Manual Email Alerts and Letters.
• Fees & Charges
  This topic describes the systematic instructions to Fees & Charges.
• Specialized Cases Tab
  This topic describes the systematic instructions to Specialized Cases Tab.
• Specialized Collections Process
  This topic describes the systematic instructions to Specialized Collections Process.
• Borrower Behavior Score using Pricing and Decision service
  This topic describes the systematic instructions to Borrower Behavior Score using Pricing and Decision service.
• Agent User Interface
  This topic describes the systematic instructions to Agent User Interface.
• Self Service Collections through OBDX
  This topic describes the systematic instructions to Self Service Collections through OBDX.
• Bi-directional WhatsApp communication through OBDX
  This topic describes the systematic instructions to Bi-directional WhatsApp communication through OBDX.
• Document Upload
  This topic describes the systematic instructions to Document Upload.
• Settlement Processing
  This topic describes the systematic instructions to Settlement Processing.
• Agency Assignment
  This topic describes the systematic instructions to Agency Assignment.
• Dialer Extract
  This topic describes the systematic instructions to Dialer Extract.
• Data Exchange Service
  This topic describes the systematic instructions to Data Exchange Service.
• Transaction Approval
  This topic describes the systematic instructions to Approval Process.
• Task Prioritization
  This topic describes the systematic instructions to prioritize the assigned task to the collection agent.
• Loan Overdue Payment
  This topic describes the information about Loan Overdue Payment.
• Data Export from Task Summary
  This topic describes the information about Data Export from Task Summary.
• Collector Leave Planner
  This topic describes the information about Collector Leave Planner.
• Communication to Internal Users
  This topic describes the information about Communication to Internal Users.
• Regulatory Controls – Contact Threshold
  This topic describes the information about Regulatory Controls – Contact Threshold .
• Regulatory Controls – Update Customer Contact
  This topic describes the information about Regulatory Controls – Update Customer Contact.
• Inbound Data Interface using Schema to Schema Fast Data Transfer
  This topic describes the information about Inbound Data Interface using Schema to Schema Fast Data Transfer.
• Business Configurations
  This topic describes the information about Business Configurations.