1 New Features

This topic explains functional features that are enhanced or added in this release.

Oracle Banking Collections is designed to assist financial institutions with managing the repayment of their consumer outstanding or past due debts. The solution helps in accurate tracking and monitoring of delinquent accounts with high standards of efficiency.

The key features developed as part of Oracle Banking Collections 14.9.0.0.0 release are:

Note:

Oracle Banking Collections is integrated with FLEXCUBE 14.7.0.0.0 (Retail Loan CL Module), 14.7.2.0.0 (Islamic Finance CI Module) and 14.8.0.0.0 (Overdraft Module) Release. The interface is file based and covers receiving new delinquent account data along with supporting entities, such as Party and Collateral information. Also, it covers the updates on these entities from FLEXCUBE.

• Transaction Approval
  This topic describes the systematic instructions to Approval Process.
• Task Prioritization
  This topic describes the systematic instructions to prioritize the assigned task to the collection agent.
• Loan Overdue Payment
  This topic describes the information about Loan Overdue Payment.
• Manual Fee Reversal
  This topic describes the systematic instructions to reverse a fee manually.
• Enhanced Escalation Process
  This topic explains Feature Enhancements that are enhanced or added in this release as part of the escalation process.
• Enhanced Case Summary Account Widget
  This topic explains Feature Enhancements that are enhanced or added in this release in the Case Summary Screen.
• Enhanced Task Summary
  This topic explains Feature Enhancements that are enhanced or added in this release in the Task Summary Screen.
• Data Export from Task Summary
  This topic describes the systematic instructions to export data from Task Summary screen.
• Non-Delinquent Account Indicator
  This topic describes the systematic instructions to display non delinquent account indicator in Case Summary screen.
• Collector Leave Planner
  This topic describes the information about Collector Leave Planner.
• Communication to Internal Users
  This topic describes the information about Communication to Internal Users.
• Customer Communication Details
  This topic describes the systematic instructions to display detailed communication history on the case summary screen.
• Regulatory Controls – Contact Threshold
  This topic describes the information about Regulatory Controls – Contact Threshold .
• Regulatory Controls – Update Customer Contact
  This topic describes the information about Regulatory Controls – Update Customer Contact.
• Inbound Data Interface using Schema to Schema Fast Data Transfer
  This topic describes the information about Inbound Data Interface using Schema to Schema Fast Data Transfer.