1.1 Introduction

The messaging module of Oracle Lending is designed to handle your outgoing and incoming messages. The module supports various types of media like Mail, S.W.I.F.T. While defining a product, you can indicate the messages that should be generated for the events that take place during the lifecycle of contracts involving the product. When the events for which a message should be generated occur, the message is automatically generated to the concerned party. The message is transmitted to the customer’s address through the media that you have specified, and in the format and language that you maintain for the customer – message combination.

While entering the details of a contract you can choose to generate or suppress the message. You also have the option to prioritize the urgency with which a S.W.I.F.T. message should be generated.