1.34 Forget Customer

This topic explains the detailed information about forget customer.

Oracle FLEXCUBE Universal Banking allows to sanitize the data by forgetting the customer’s Personally Identifiable Information (PII) once their accounts are closed. This is useful when data cannot be deleted due to referential integrity. The following are the screens through which the user can query the details of a customer:

• STDCIFCR (External Customer Input)
• STDCRACC (External Customer Account Input)

However, while viewing the details of a customer whose data is forgotten, the system displays a message that says the details of the forgotten customer can not be viewed.

The topic contains following sub-topics:

• Personally Identifiable Information
  This topic describes about the personally identifiable information screen.
• Forget Customer Process
  This topic explains systematic instructions to forget the specific customer.