19.5 Comments

This topic provides systematic insructions about the Comments data segment in the Manual Retry stage.

The Comments data segment allows you to post your overall comments for the Manual Retry stage.

Click Next in the Manual Retry - Collateral Details screen, the Comments data segment is displayed.

Figure 19-7 Manual Retry - Comments


Option to post comments for the stage

  1. Type comments for the Manual Retry stage in the Comments text box.
  2. Click Post.
    Comments are posted below the Comments text box.
  3. To manually handoff the collateral details, click Submit.
    The Checklist window is displayed.

    Figure 19-8 Enrichment - Checklist


    Checklist maintained for the stage

    Note:

    Checklist can be configured for each stage of a process in Business Process Maintenance screen. Refer Credit Facilities Process Maintenance User Guide for more information.
  4. Manually verify all the checklist and enable the corresponding check box.
  5. Select the Outcome as PROCEED and click Submit.
    Collateral details are handed off to the back office system.

    Note:

    Manual Retry task is generated until successful hand off of collateral details. You must carefully view the error details and fix the handoff errors for successful hand off.