12 Customer Acknowledgement
This topic provides information about the Customer Acknowledgement stage in Collateral Release process.
In this stage, the Credit Officer must capture the customer acceptance status once
the customer has reviewed the release documents and perform any of the following task
based on customer acceptance.
- Send the application to Approval stage
- Accept or reject the collateral agreement on behalf of customer
The following data segments are available in the Customer Acknowledgement
stage.
- Release Request
- Customer Acceptance
- Comments