1.1.1 FAQs

a) What are the different file formats that can be uploaded?

Virtual Account Management module supports only CSV and TXT file format for upload.

b) Can a file upload fail, before generating a File Reference Number?

Yes, system performs validations on the uploaded file before generating a file reference number. If one or more validations fail – the error message will be displayed on the screen and the file reference number will not be generated.

Validations include a check for maximum size, that the file is not malicious in nature; that the file is not a duplicate file, that it has the correct extension, that it is not empty etc.