1.5 Steps in the Bundled Application

This topic describes the steps involved in a bundled application, which comprises all the individual steps required for each product included in the bundle.

Sections that are common across product applications will not be repeated. Sections that are specific to a product will be identified as such e.g. Loan Requirements will be titled as Personal Loan Requirements for Personal Loans. Disbursement & Repayment section will be present for Unsecured Personal Loan application.

Following are the steps that will be involved in the bundled application submission regardless of the types of products selected. You can refer the individual product application user manuals for in-depth information of each step.

• Mobile Verification: This step is applicable if you are filling out the application as a new/unregistered user. You will be instructed to enter your mobile number, after which the system will identify whether your mobile number is already registered with the bank or not. You will then be required to enter the OTP sent to this mobile number in order to proceed with the application form.
• Personal Information: This section captures information pertaining to your personal information which will include your full name, date of birth, address details, etc. In case any mode of Online KYC (liveness check or national ID verification) is enabled, the details are pre-populated based on either the ID number (in case of National ID Verification) or uploaded document (in the case of Liveliness Check). If you are an existing online banking customer, the information in this section will be prepopulated on the basis of your details as registered with the bank. Modification of personal information is not allowed for existing online banking customers.
• Employment Information: You can provide information pertaining to your employment, in this step. In addition to defining information of your primary employment, you can also furnish past employment details and/or other current employment details. This step will be part of the application form only if it has been enabled for the products that are part of the bundle, in the Originations Workflow Maintenance screens.
• Financial Profile: In this section, you can furnish details pertaining to your Income, Expense, Assets and Liabilities. This step will be part of the application only if it has been enabled in the mid-office system for any of the products (based on product category maintenance) that are part of the bundle.
• Review and Submit: Once you have filled out all the information required in the application form, you will be displayed this information on the review page. You can verify the details provided and if required, can edit the information in any sections by selecting the option provided against each section. This step is documented as part of this user manual.
• Terms of Service: On having reviewed the application, you can then proceed to view the terms and conditions of all the products that you are applying for. You can also add a digital signature by means of uploading a document containing your signature or by physically signing the provided space if you are filling out the application from a touchscreen device. This step is documented as part of this user manual. Additionally, any other disclaimers and notices, specific to banking product application in the United States of America, will also be displayed, as required by the bank.
• Confirmation: Once you have submitted your application after having reviewed it and having accepted the terms and conditions, a confirmation page will be displayed. This page will display a success message along with the bundled application reference number. You can track your application on the basis of this reference number. In case the bundle contains insta products, the confirmation page will display the account number/s generated by the host system in case of successful processing of the application in the mid-office system. Additionally, this page will also contain a button/s to navigate to the application tracker and to register for online banking (in case of insta-accounts).

The following additional steps will be part of the application form if a personal loan product has been selected to be part of the bundled application:

• Loan Requirements: In this section you are required to specify information related to the loan such as loan amount and tenure of the loan. The Loan Requirements sections will be titled as Personal Loan Requirements for Personal Loans.
• Disbursement & Repayment: In this section, you can specify the account details for automatic disbursement of the sanctioned amount after creation of the loan account and also for repayment of the loan. This step is optional in application.

The following additional steps will be part of the bundled application form if you have selected a checking or savings account product to be part of the application.

• Account Specifications: In this section you can select services (e.g. Cheque Book, Debit Card, etc.) that you would like on your checking or savings account. You can also identify account statement preferences and if enabled, select the currency in which you wish to operate your account. If you are applying for a checking account as well as a savings account as part of your bundled application, you will be required to provide your preferences for each product. The Activity Profile & Specifications section will be titled as Checking Account Preferences for the Checking Account and for the Savings Account.
• Beneficiary Information: This section will appear in the bundled application form, if you have added a savings account, checking account or certificate of deposit application product in the bundle, and if beneficiary information is to be captured for any or all of these products. If added, the beneficiary will be applicable for all the products for which beneficiary information is required to be captured.
• Fund your Account: Depending on the maintenance in the mid-office system, it might be possible to specify account funding details pre-account opening i.e. as part of the application form or post account opening i.e. once the account has been opened. In case of pre-account opening, this step will be part of the application form. In case of post-account opening funding (applicable only for Insta Checking and Savings Accounts i.e. those that will be processed through the straight through processing method in the mid-office system), you will be provided an option to fund the account on the application submission confirmation page once the account has been opened.

The following additional step will be part of the bundled application form if you have selected a credit card product to be part of the application.

• Card Preferences: In this section, you can customize the card you are applying for by defining preferences related to international usage, add-on cards and balance transfers.

The following additional steps will be part of the application form if a certificate of deposit product has been selected to be part of the bundled application.

• Deposit Details: In this section, you can specify details pertaining to the deposit which will include the deposit amount, tenure and maturity instructions.
• Beneficiary Information: In this section, you can specify information of the beneficiary you wish to be associated with the deposit product. If the bundled application also comprises of other checking or savings account product/s for which the beneficiary step is applicable, then this step will be common and the beneficiary defined will be applicable for all these products.
• Fund your Deposit: In this section, you can specify information pertaining to the account from which funds are to be transferred in order to fund your deposit.