1 Introduction

Oracle Banking Digital Experience Cloud Service (OBDXCS) is a modern digital banking platform that enables financial institutions to provide seamless, secure, and highly personalised digital banking services to our customers. The platform supports multiple banking segments including Retail, Corporate, and SMB banking, and offers a unified experience across digital channels such as Internet Banking and Mobile Banking.

OBDXCS is designed with a modular and scalable architecture that allows banks to rapidly deploy digital capabilities while maintaining high standards of security, compliance, and operational efficiency. Through its flexible configuration framework, banks can tailor the platform to meet their specific business requirements, product offerings, and regulatory guidelines.

This document serves as a step-by-step onboarding guide for setting up OBDXCS. It outlines the prerequisite information, configuration sequence, and administrative activities that must be completed before the platform can be used by bank administrators and end customers.

The guide covers the initial setup for the core components of the OBDX Cloud ecosystem:

  • Oracle Banking Digital Experience Cloud Service (OBDXCS) – The primary digital banking platform used by bank administrators and customers for accessing banking services.
  • Oracle Banking Routing Hub (OBRH) – A routing and integration layer responsible for connecting OBDX CS with Oracle Banking Cloud Services and other backend services.
    • App Shell – A platform administration layer used for application-level configuration and user management for certain components.
  • Oracle Identity Cloud Service (IDCS) – The identity and access management system responsible for authentication, authorization, and user provisioning across the ecosystem.

This document is intended to help the bank’s implementation, system administration, and technology teams understand the required configuration flow to successfully activate and operationalise OBDX CS. It includes guidance on:

  • Prerequisites and access details required to begin configuration.
  • Identity and access setup using IDCS.
  • Initial administrator setup and system configuration in OBDXCS.
  • Integration setup through OBRH.

By following the steps outlined in this guide, banks can ensure a structured, secure, and standardised setup of the OBDX CS environment, enabling them to quickly move forward with user onboarding, transaction enablement, and digital banking service rollout.