6 Delete Biller

This topic provides the systematic instructions to user for deleting a registered biller using this option, contingent upon the user possessing both access to the biller and the necessary privileges to perform the deletion.

These deletion of the biller will affect all Customer Information Files (CIFs) associated with that biller regardless of the CIFs assigned to the user that are mapped at the biller level.

If a bill has auto pay set up then you will not be allowed to delete the biller. In order to delete a bill for which auto payment has been set up, you will be required to first delete the auto pay setup.

Note:

Before updating biller changes changes, a warning message will be displayed to the user.

In the event that any transactions were initiated before making changes or deleting the biller, these transactions will proceed with the previously stored information.

To delete a biller:

  1. Perform anyone of the following navigation to access the Billers screen.
    • From the Dashboard, click Toggle menu, click Menu, then click Bill Payments.

      Under Bill Payments , click Billers, then click Delete (access this option from the individual kebab menu available against each biller record).

    • From the Dashboard, click Toggle menu, click Menu, then click Bill Payments.

      Under Bill Payments , click Billers, then click Delete Biller (Access through the kebab menu of specific biller)

    The Billers screen appears.

  2. Click the options option a specific Biller that you want to delete, and then click Delete Biller.
    The Delete Biller pop up window appears with a message prompting the user to confirm the deletion.

    Figure 6-1 Delete Biller


    Description of Figure 6-1 follows
    Description of "Figure 6-1 Delete Biller"

  3. Perform one of the following actions:
    • Click Yes to proceed with the deletion request.

      The screen confirming biller deletion appears.

    • Click Yes to proceed with the deletion request.
  4. Perform one of the following actions:
    • Click Pay Bill to pay the bill.
    • Click Add Another Biller to add more billers.
    • Click Home to navigate to the dashboard.