11.4.5 SMS, Chatbot Banking and Miss Call Banking

This option enables the user to enable/ disable missed call banking and SMS banking.

Registering for SMS and missed call banking, enables the user to perform certain inquiries /transactions by sending a short message consisting of a PIN to the specified number or giving a missed call to the specified contact number. User can also set and reset his SMS banking PIN.

  1. Perform anyone of the following navigation to access the SMS, Chatbot Banking and Miss Call Banking screen.
    • From the Dashboard, click Toggle menu, click Menu, and click Account Settingsand then click Preferences .

      Under Preferences , then click SMS, Chatbot Banking and Miss Call Banking.

    • From the Dashboard, click the My Profile icon, then click Settings, and then click Preferences .

      Under Preferences , click SMS, Chatbot Banking and Miss Call Banking.

    The SMS and Chatbot Banking screen appears.

    Figure 11-26 SMS and Chatbot Banking


    Description of Figure 11-26 follows
    Description of "Figure 11-26 SMS and Chatbot Banking"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 11-15 SMS and Chatbot Banking - Field Description

    Field Name Description
    Missed Call Banking The option to register / deregister the user's device for missed call banking.
    SMS Banking The option to register / deregister the user's device for SMS banking.
    Set/ Reset PIN  
    Set PIN Enter a PIN to access SMS banking.
    Reset PIN Re-enter the PIN to confirm the same.
  2. Perform one of the following actions:
    • Click the Missed Call Banking toggle button to register / deregister.
    • Click the SMS Banking toggle button to register / deregister.
  3. If you have registered for SMS Banking:
    1. In the Set PIN field, enter a PIN to be used to access SMS banking.
    2. In the Reset PIN field, re-enter the PIN so as to confirm the same.
    3. Click Save to save the changes.
      The success message appears.

      Note:

      The Save option appears only if SMS Banking is enabled and if a PIN is to be set.

Parent topic: Preferences