1.7 ATM / Branch Locator

This topic provides the systematic instructions for users to inquire about ATMs and branches that are closer to a specific location.

The user is provided with the options to search for the bank’s ATMs and branches in the vicinity by entering the location name. The search results display a list of ATMs/branches in the mentioned location.

The user can also view the location of these Branches/ATMs on Map and can navigate to the same.

To locate ATM / branch:

  1. Perform one of the following actions:
    • Type the inquiry for locating branch or ATM and press Enter. For example, “Locate ATM”.
    • Click on Locate ATM or Locate Branch.
    1. If you click the Branch option.
      The Branch location list appears.
    2. If you click the ATM option.
      The ATM location list appears.
    The application prompts you to enter a location for ATMs and branches.
  2. In the message box, enter the location name. For example, Goregaon East, and press Enter.
    The application displays the ATMs / branches in and around that area.
  3. Click on Get Directions being shown under the ATM/Branch name to navigate to the chosen ATM/Branch on the map.

    Figure 1-9 ATM Locator - Search screen



    Figure 1-10 Branch Locator - Search screen



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 1-4 ATM/ Branch Locator - Search screen- Field Description

    Field Name Description
    Enter Search Location Key in the address or pin-code or city to search the ATM / Branch.
    Search Result  
    Name The name of the ATM /Branch of the bank.
    Get Directions Click to view the directions of the Branch / ATM from your current location in the map.

    The application displays the Map/Satellite view of the Branch/ATM location along with the duration and distance from your location on Google maps.

    Figure 1-11 ATM / Branch Locator - Map/Satellite view screen