1.1 Launch Chatbot Application

This topic provides the systematic instructions to user to log in from the Chatbot mobile application.

To launch the application:

1. Click the Hi, How Can I Help You? button at the bottom of the login page to launch the Futura Bank Chatbot application from the mobile application.

   Figure 1-1 Chatbot Application screen

   
   

   
   Description of "Figure 1-1 Chatbot Application screen"

   
   

   The application displays a welcome message.

   Figure 1-2 Welcome Message screen

   
   

   
   Description of "Figure 1-2 Welcome Message screen"

   
   
2. Type Help Me in the message area and press Enter to interact with the Chatbot.
   It displays all the transactions/inquiries you can do using Chatbot.

   Figure 1-3 Help Me screen

   
   

   
   Description of "Figure 1-3 Help Me screen"

   
   
3. Perform the following action:
   • Choose the transactions or inquiries from the Help options, or type a question for the options given by Chatbot.
   • Click Got it to close the transaction.