2 FAQ

  1. In case my application is saved as a draft, can I request a bank executive to complete this application on my behalf?

    Only you can resume and complete a draft application.

  2. For how long I can access and resume my applications that are saved as drafts?

    This is based on the Bank’s purging policy. The draft applications will be available for x days in the application tracker before they are purged by the bank.

  3. Can I view the offer provided by the bank against my application?

    As of now, this option is not available on the digital platform.

  4. Can I cancel one of the product applications that has been submitted as part of a bundled application?

    No. Currently, it is not possible to cancel a specific product application that is part of a bundled application. You can however, cancel the entire bundled application, if you wish to do so.

  5. Can I negotiate with the Bank, if I am not happy with the offer provided by the Bank?

    No, offer negotiation is not allowed from the digital platform.