1.1 Application Tracker - Login

This topic describes how to log in to the Application Tracker.

Figure 1-1 Application Tracker - Login


Description of Figure 1-1 follows
Description of "Figure 1-1 Application Tracker - Login"

Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 1-1 Application Tracker - Login - Field Description

Field Name Description
Mobile Number: Country Code Select the country code applicable to your mobile number.
Mobile Number Enter your mobile number or the business’ mobile number that you used for registration in the Mobile Verification step of the application form that you have saved or submitted.

  1. Based on whether you are an existing customer or a new user, do the following:
    Perform one of the following actions:
    • If you are a new/unregistered user:
      1. In the Mobile Number field, select the applicable country code and enter your mobile number.
      2. Click Track Application.

        The Enter OTP page appears. The system will sent an OTP to your mobile number.

    • If you are an existing online banking customer of the bank:
      1. Click Login as registered user .

        The page on which you can enter your online banking login credentials appears. Once you enter your login credentials and click Login, the Application Tracker landing page will appear.
            

    Figure 1-2 Application Tracker – Enter OTP


    Description of Figure 1-2 follows
    Description of "Figure 1-2 Application Tracker – Enter OTP"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 1-2 Application Tracker – Enter OTP - Field Description

    Field Name Description
    OTP Specify the OTP send on the mobile number you had specified on the previous page.
    1. Perform one of the following actions:
      • Enter the OTP (one time password). If you are accessing the application tracker via the mobile device of the specified mobile number, you can select the OTP auto read option to have the OTP auto filled in the input field.
      • Click Resend Code to resend new generated OTP to mobile number if have not received it earlier.

        Click Back to navigate back to the previous page.

    2. The Application Tracker landing page appears. The system displays all the applications initiated by you from any channel.

Parent topic: Application Tracker