16.2.4 Alternate Login

This topic describes the systematic instruction to Alternate Login option. This option enables the user to modify the authentication.

Using this option you can set PIN / Pattern / Face ID as an alternate login method for authentication and can be used instead of entering their user ID and password. For more details, refer User Manual Oracle Banking Digital Experience PIN Pattern Touch and Face Authentication.

Following are the alternate method for authentication:

  • PIN- define a 4 or 6 digit numeric PIN for login
  • Pattern- define a pattern for authentication
  • Face ID- define Face ID for login
  • Touch ID- define a fingerprint (touch ID) for login

  1. From the Dashboard, click on the My Profile icon, and then click Settings. From Settings, click Password & Security, and then click Alternate Login to navigate the screen.
    The Alternate Login screen appears.
  2. Click on the > icon of the method to be set as alternate login method.
    1. If PIN option selected;
      1. In the Set PIN field, enter the PIN of 4 or 6 digit that needs to be set for login.
      2. In the Confirm PIN field, re-enter the pin for confirmation.

        The success message of PIN set appears.

    2. If Pattern option selected;
        1. Select the Pattern optionas the login method.

          The Set Pattern screen appears.

        2. Set the desired pattern. Draw a pattern connecting a minimum of 4 dots.
          • Click Confirm.
          • The Confirm Pattern screen appears.
          • Click Undo to reset the pattern and redraw it.
          • Click Cancel to cancel the transaction.
          The success message of pattern set appears.
    3. Select toggle Pattern Visibility button to make the pattern visible.
      • Next time you draw the pattern at the time of login, you will able to see it on the screen.

      Note:

      By default, the Pattern Visibility option is disabled. If you keep the pattern visibility as disabled, you will not be able to see the pattern that you are drawing at the time of login and this will prevent any unauthorized access to the application.
    4. If Face ID option selected;
      1. A message is displayed prompting you to use the Face ID.
      2. Click OK.
        • The Set Face ID confirmation screen is displayed.
      3. Once the face ID recognition is successfully set as an alternate login, you will get an option to Login with Face ID on the login page.
    5. If Touch ID option selected;
      1. A message is displayed prompting you to use the Touch ID.
      2. Once the fingerprint is authenticated, a message confirming the fingerprint recognition is displayed.
      3. Click OK.
        • The Set Touch ID confirmation screen is displayed.
      4. Once the touch ID as an alternate login is successfully set, you will have an option to Login with Fingerprint on the login page.

Wearable PIN

User needs to register the wearable along with PIN definition so that he/she can perform inquiries and transactions using the wearable. You will need to install the application on the wearable and start the registration process by pairing the wearable with the mobile application i.e. pair your Apple/Android watch with iPhone / Android phone.

Figure 16-9 Wearable Registration (Mobile)



  1. Click Proceed.
    The Verify User screen is displayed.
  2. Enter the Password.
    The message is displayed prompting that the Device ID will be stored.
  3. Click Allow to proceed with storage of device ID.
    • Click Deny to disallow storage of device ID.
    You will be prompted to define the PIN for the wearable.
  4. Re-enter the PIN in the Confirm screen.
    • Once the PIN is confirmed, a pop-up message is displayed with confirmation of PIN setup.
  5. Click OK.
    • The PIN successfully submitted message is displayed.

    Once the wearable is registered and the PIN is set, you can login to the application (with access to limited features) through the wearable by entering the PIN.