10.1.1 Customer Identification

This topic describes the systematic instruction to Customer Identification section.

In this section, enter basic personal details that includes your name, primary address, identification information, etc.

Figure 10-2 Customer Identification





Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 10-1 Customer Identification - Field Description

Field Name Description
Title Your title as maintained with the bank, is displayed in read only format. Titles can be Mr., Mrs., Dr. etc.
Full Name Your full name as maintained with the bank, is displayed.
Address Type Select the type of address that you want to provide.

The address types are:

  • Permanent
  • Current Residential
  • Other
Country Select the country as per the address type selected.
City Enter the name of the city as per the address type selected.
Address 1-2 Enter details of the address as per the address type selected.
Zip Code Enter the zip code of the address selected.
Mailing Address Information specified in below fields are related to mailing address.
Same as above Select this check box if your mailing address is the same as that defined above.
Country Select the country of your mailing address.

This field appears if the Same as above check box is not selected.

City Enter the name of the city of your mailing address.

This field appears if the Same as above check box is not selected.

Address 1-2 Enter the details of your mailing address.

This field appears if the Same as above check box is not selected.

Zip Code Enter the zip code of the mailing address of the user.

This field appears if the Same as above check box is not selected.

Nationality Select the country of which you are a national.
Country of Birth Select the country in which you were born.
City/ Place of Birth Enter the name of the city in which you were born.
Identification Type Select the identification document that you want to provide as proof of identity.

The identification type could be:

  • Passport
  • Election ID
  • PAN Card
  • National ID
  • Driving License
  • UIDAI Letter
  • NIREGA Job Card
  • Others
Identification Number Enter the identification number corresponding to the identification type.
Father's Name Enter your father’s name in full. This field is not mandatory.
Spouse's Name Enter your spouse’s name in full. This field is not mandatory.

  1. In the Address Type field, select the address type of choice.
  2. If you select the option Other, enter the type of address being defined in the Other Address field.
  3. From the Country and City lists, select the country and city as per the Address Type specified.
  4. In the Address and ZIP Code fields, enter the address and zip code as per the Address Type specified.
  5. Select the Same as Above check box, if your mailing address is the same as the address specified as primary address , else specify details of your mailing address.
  6. From the Nationality list, select the country in which you are a national.
  7. From the Country of Birth and City/ Place of Birth lists, select the country and city in which you were born.
  8. From the Identification Type list, select the identification document that you want to provide as proof of identification.
  9. In the Identification Number field, enter the identification number as per the identification type selected.
  10. In the Father’s Name field, enter the name of your father in full.
  11. In the Spouse’s Name field, enter the name of your spouse in full.
  12. Click Continue.
    The Additional KYC Information section appears.