3.2 Recharge Via – Request Other Wallet User

The user can select this option to request for funds from another wallet user.

Upon selecting this option, the user will be required to specify the wallet ID/mobile number of the person from whom funds are to be requested and also the amount to be requested. If specifying a mobile number, it is necessary for the owner of the mobile number to have registered for wallet services.

The application identifies whether the mobile number is registered for the wallet. If registered, the request is honoured, else the initiation is not permitted.

To recharge the wallet via a request to a wallet user:

  1. In the Recharge Via field, select the Request Other Wallet User option.
    The fields to initiate a request for funds from another wallet user appear.

    Figure 3-2 Recharge Via – Request Other Wallet User



    Table 3-2 Field Description

    Field Name Description
    Recharge Via – Request Other Wallet User
    Recharge Via The options by which the user can recharge his/her wallet.

    The options are :

    • Own Account Transfer
    • Request Other Wallet User
    • Other Payment Options
    The following fields appear when the user selects the option Request Other Wallet User under the Recharge Via field.
    Wallet ID or Mobile Number Wallet ID or Mobile number of the wallet user from whom the money is to be requested.
    Amount The amount by which the wallet is to be recharged.
    Description Free text for the user to enter any comments/ remarks as desired.
  2. In the Wallet ID or Mobile Number field, enter the wallet ID or mobile number of the contact from whom funds are to be requested.
  3. In the Amount field, enter the amount to be requested.
  4. In the Description field, enter a a comment, if required.
  5. To request for funds from the contact, click Submit.
    OR

    Click Cancel to cancel the transaction.

    OR

    Click Back to navigate back to the previous screen.

  6. The Review screen appears. Verify the details and click Confirm.
    OR

    Click Cancel to cancel the transaction.

    OR

    Click Back to navigate back to the previous screen.

  7. A notification is sent to the contact person, about the request to fund the user's wallet and the success message appears, along with the reference number and transaction details.
    Click Home, to navigate to the dashboard.

    OR

    Click Transfer Money to initiate a payment from your wallet towards an existing payee.

    OR

    Click Pay Bill to pay a bill from your wallet.