1 Purpose

This topic provides information on Purpose.OBDX provides interface for Chatbot module, integrated with Oracle Digital Assistant (ODA) out of the box.

It provides end users a chat interface to interact with the bank. Transactions like balance enquiry, fund transfers to payees, enquiring about banking products and details of ATM/Branches can be achieved through chat. This document provides steps to setup OBDX chatbot module with ODA. The prerequisites include:

• ODA setup on the ODA console and required channel setup.
• Respective channel setup (IOS, Android and Web) to connect to ODA is specified in the respective Technical guide.