2.9.1.1 Either Main or Child Line (Single Line)

This topic describes about the detailed information on multi-authorization for main or child line.

1. If multiple authorizers belonging to different role are involved based on amounts configured for different queues.
   • Email approval is triggered for multiple authorizers belonging to different roles (as per the configuration)
2. If either Exception Transaction Amount and Exception Breach Percentage is configured and assigned to multiple users for dual authorization.
   • Assume Queue 1 is configured to handle either Exception Transaction Amount or Exception Breach Percentage.
   • E-mail Approval is triggered to all the users attached to roles of Queue1 (amount or percentage)
   • The system considers the first response (either Approved or Rejected) within the users of Queue 1 to authorize the transaction
   • Based on the first response received within Queue1 either Approved or Rejected.
     • System send an intimation mail to other users in Queue 1 about the approval or rejection
     • Any further response is ignored and removed from the Queue1
     • System either authorizes (for approved) or reject (for rejected) the utilization transaction
3. If both the breach dual authorization (amount and percentage) transactions are approved by multiple authorizer involved transaction.
   • Assume Queue 1 is configured to handle Exception Transaction Amount and Queue 2 for Exception Breach Percentage.
   • Email Approval is triggered to all the users attached to roles of different queues (Queue 1 and Queue 2 ) for both amount and percentage
   • System considers the first response within the users of an individual queue (Queue 1 and Queue 2 ) to authorize the transaction
   • Approve/Reject response can be triggered in any of the queues irrespective of each other
     • – The first response from either queue is stored and wait for the response from other one
   • System considers the Approved/Reject response from both queues (Queue1 and Queue 2 ) to authorize/reject the utilization transaction
   • Assuming the first response received within Queue 1 is Approved.
     • System sends intimation mail to other users in Queue 1 about the approval
     • Any further response is ignored and removed from the Queue 1
     • System waits for other response of other queue (Queue 2) before authorizing the utilization transaction.
   • Assuming the first response received within Queue 2 is also Approved
     • System sends an intimation mail to other users in Queue 2 about the approval
     • Any further response is ignored and removed from the Queue 2
   • Since Queue 2 response is also Approved, the system authorizes the utilization transaction