2.1.1.1 For Individual Customer Type

The topic describes the process to capture or edit customer information of Individual type of customer.

To capture applicants details:

1. In the Saving Application Entry stage, update the customer details in the Applicants data segment based on the respective customer type.

   The Applicant - Individual screen displays.

   Figure 2-1 Applicant- Individual

   
   

   
   Description of "Figure 2-1 Applicant- Individual"

   
   
2. Specify the relevant details in data fields. The fields which are marked as Required are mandatory. For more information on fields, refer to the field description table below:
   For more information on the fields, refer to the field description table below:

   Table 2-1 Applicant- Individual – Field Description

   Field	Description
   Applicant Role	Displays the applicant role. By default the Primary role appears in this field. Select the applicant role incase user add multiple applicant in single application.
   Add Applicant By	Select the mode from which the user need to add new applicant. The available options are: Upload ID - Using this option user can upload identification document of the applicant to extract the details. Search Existing Customer - This option is used if the applicant is an existing customer of the bank. On selecting the existing customer, the details appears in the respective sections which are already stored. Enter Manually - This option is used if user wish to enter all the applicant details manually.
   Document Name	Select the document which is used from extracting applicant details. The available options are: State Issued Drivers License Passport This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   Country of Issue	Select the country in which the document is issued. This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   Select and Drop here	Drag and drop the document file or click on Select or drop files here to browse and upload the document from the local system. PNG & JPEG file formats are supported. 10MB maximum file size is allowed. This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   CIF Number	Search and select the CIF number. This field appears if the Search Existing Customer option is selected from the Add Applicant By drop down list.
   Advanced Search	Click this button to perform party search using advance parameters. For more information on advance search, refer the Advanced Search section below. This field appears if the Search Existing Customer option is selected from the Add Applicant By drop down list.
   Basic Details	In this section the user can manually capture the basic details of applicant. This section appears if the Enter Manually option is selected from the Add Applicant By drop down list.
   Title	Select the title of the applicant from the drop-down list.
   First Name	Specify the first name of the applicant.
   Middle Name	Specify the middle name of the applicant.
   Last Name	Specify the last name of the applicant.
   Suffix	Specify the suffix for the applicant. This options in this list appears based on the configured entity code in the Oracle Banking Party product.
   Gender	Specify the Gender of the applicant from the drop-down list.
   Date of Birth	Select the date of birth of the applicant.
   SSN	Specify the SSN code of the applicant.
   Citizenship Status	Select the citizenship status of the applicant from the drop-down list. Available options are: Non-Resident Alien Resident Alien Citizen
   County of Residence	Search and select the country code of which the applicant is a resident.
   Nationality	Search and select the country code where the applicant has nationality.
   Citizenship By	Search and select the country code for which applicant has citizenship.
   Marital Status	Select the marital status of the customer from the drop-down list. Available options are: Married Unmarried Legally Separated Widow Registered Domestic Partnerships
   Customer Segment	Select the segment of the customer. Available options are: Emerging Affluent High Net worth Individuals Mass Affluent Ultra HNI Very HNI
   Customer Category	Select the category of the customer.
   Staff	Select the toggle to indicate if the customer is employee of the bank.
   Politically Exposed Person	Select to indicate if the customer are politically exposed person.
   Profile Photo	Drag and drop the document file or click on Select or drop files here to browse and upload the document from the local system. PNG & JPEG file formats are supported. 10MB maximum file size is allowed.
   Signatures	In this section you can add new signature and view the already added signature of the customer. Click the Add Signature button to select the file to upload signature. Click Cancel button to discard the added details. On Submit, signature will be handed off to Oracle Banking Party.
   Upload Signature	Drag and drop the signature file or click on Select or drop files here to browse and upload the signature from the local system. PNG & JPEG file formats are supported. 10MB maximum file size is allowed.
   Uploaded Signature	Displays the uploaded signature.
   Remarks	Specify the remarks related to the signature. Click Save to save the uploaded file.
   Signature ID	Displays the Signature ID for the added signature along with the image and remark.
   Action	Click Edit to edit the added signatures Click to delete the added signatures.
   Address	This section displays the added address of the applicant. It is mandatory to add communication address of the applicant. Click the Add Address button to add address details. Click to perform below actions on the added address details, To view the address details, click View. To edit the address details, click Edit. To delete the address details, click Delete.
   Address Type	Select the address type for the applicant from the drop-down list. Residential Address Communication Address
   Current Address	Select to indicate if you want to mark entered address as current address type.
   Preferred Address	Select to indicate if you want the selected address type as preferred address type. This field is non editable if the No option is selected in the Current Address field.
   Address Since	Select the date from when you are connected with the given address.
   Address Till	Select the date till when you were connected with the given address. This field appears if the No option is selected in the Current Address field.
   Address	Specify the address to search for the already captured address. Based on the configuration, on entering a few letters, the system fetches the related address that is already captured. Based on the selection, the fields are fetched in the address section.
   Address Line 1	Specify the building name.
   Address Line 2	Specify the street name.
   Address Line 3	Specify the city or town name.
   Country	Select and search the country code.
   State / Country Sub Division	Specify the state or country sub division. This field appears based on the selected country code.
   Zip Code / Post Code	Specify the zip or post code of the address.
   <Added record tile>	In this tile you can view the added address details. Below details appears in the tile: <Current status> this flag appears only if Yes option is selected. <Preferred ID status> this flag appears only if Yes option is selected. Address Type Address dates Adress line 1,2,3 Country State Click the Edit to edit the added adress details. Click the View to view the added adress details. Click to delete the added address details.
   Contact Details	In this section you can provide digital contact details.
   Communication Mode	Select the communication mode from the drop-down list. The available options are: Mobile Phone Email
   Country	Select the country along with international subscriber dialing code of the mobile phone from the drop-down list. The drop-down list option consist of countrycode, country name and subscriber dialing code. This field appears only if you select the Mobile Phone option as communication mode.
   Mobile Number	Specify the mobile number.
   Email Id	Specify the email ID. This field appears only if you select the Email option as communication mode.
   Preferred	Select to indicate if the given record is the preferred one.
   Action	You can edit or delete the added mobile details.
   Identification Details	You can add, view and edit the identification details in this section. Click the Add ID button to add Identification details.
   ID Type	Specify the ID type. The available options are: Military ID Birth Certificate SIN Permanent Resident Card () SIN Passport SSN
   ID Status	Specify the status of the selected ID type. The available options are: Verification Pending Applied For Available Notice Received
   Unique ID	Specify the unique identification code of the selected type. You can enter the unique ID only if the ID Status is Available.
   Place Of Issue	Specify the place where the ID is issued to the user.
   Issue Date	Specify the date from which the ID is valid.
   Expiry Date	Specify the date till which the ID is valid.
   Preferred	Select to indicate whether added ID details are preferred among all others. In case of multiple ID details, it is mandatory to mark any one of the ID details as Preferred.
   Remark	Specify the remark. Click the Save button to save the entered ID details.
   <Added record tile>	In this tile you can view the added ID details. Below details appears in the tile: ID Status <Preferred ID status> this flag appears only if Yes option is selected. ID Type Unique ID Click the Edit to edit the added ID details. Click the View to view the added ID details. Click to delete the added ID details.
   Supporting Document	This section displays the status of the supporting documents that customer provides to get onboard. You can view, Total Documents – Counts of total documents Document Submitted – Count of the document that are submitted Document Pending – Count of the document that are pending In case of exiting party, already captured documents fetched in this section. User can add, edit or delete the documents. Click to add the document. The Document popup appears. Below fields appears in the popup.
   Document Name	Specify the name of the document.
   Document Number	Specify the unique number of the selected document.
   Document Issue Date	Specify the date from which the document is valid.
   Document Expiry Date	Specify the date on which the document is expired.
   Upload Documents	Drag and drop the document file or click the Select or drop files here link to browse and upload the document.
   Uploaded Documents	The name along with extension of the uploaded document is displayed. You can view or delete document. Click Save to upload the document.
   Tax Declaration	In this section you can update the tax declaration details.
   Form Type	Specify the form type for tax declaration. If the Non Resident Alien option is selected from the Citizenship Status drop-down list then the Form Type is defaulted to W8-BEN and disable. If the Citizen or Resident Alien option is selected from the Citizenship Status drop-down list then the Form Type is defaulted to W9 and disable.
   Valid From	Specify the date from which the form is valid.
   Valid Till	Specify the date on which the document is expired.
   Remarks	Specify the remarks.
   Service Member Details	You can capture the service member details in this section, if the customer is service member.
   Unit Name	Specify the unit name of the customer.
   Service Branch	Specify the service branch of the customer. The available options are: Army Marine Corps Navy Air Force
   Remarks	Specify the remarks.
   Order Number	Specify the order number of the service in which the customer is enrolled.
   Notification Date	Specify the date on which the customer notified bank about the enrollment in service. This date cannot be future dated.
   Employee ID	Specify the employee identification code.
   Cover Under Armed Forces Benefits	Specify whether the customer is covered under the armed forces benefits.
   Active Duty Start Date	Specify the date on which service is active.
   Active Duty End Date	Specify the date on which the service is ending.
   Employment Details	In thi section user can capture the employment details of the applicant.
   Employment Type	Select the employment type. The available options are: Salaried Self Employed
   Salaried	Below field appears if the Salariedoption is selected from the Employment Type list. In this section user can capture salaried employment details. The below fields appears if salaried employment details are already captured. Employer Code Employer Name Employer Description Employee Type Industry Type Organization Category Demographics Current Employer Working Since Working Till Employee ID Designation Level or Grade User can edit, view or delete already added details.
   Employer Code	Specify the employer code. OR Click to search the employer code. The pop-up appears to fetch the employer code. Specify Employer Code or Employer Name to fetch the details.
   Employer Name	Displays the employer name of the selected employee code.
   Employer Description	Specify the employer description.
   Employee Type	Select the employee type from the drop-down list. Available options are: Full Time Part Time Contract Permanent
   Industry Type	Select the Industry Type from the drop-down list. Available options are: IT Bank Services Manufacturing Legal Medical Engineering School/College Others
   Organization Category	Select the organization type from the drop-down list. Available options are: Government NGO Private Limited
   Demographics	Select the demographics from the drop-down list. Available options are: Global Domestic
   Current Employer	Select whether the applicant works currently in this role. Available options are: Yes No
   Working Since	Select the employment start date.
   Working Till	Select the employment last date.
   Employee ID	Specify the employee ID.
   Grade	Specify the grade.
   Designation	Specify the designation.
   Self Employed	Below field appears if the Self Employed option is selected from the Employment Type list. In this section user can capture self-employment or professional details of customer. Below fields appears if self-employment or professional details are already captured. Professional Name Professional Description Professional Email ID Company /Firm Name Registration Number of Company Start Date End Date User can edit, view or delete already added details.
   Professional Name	Specify the professional name.
   Professional Description	Displays the professional description.
   Professional Email ID	Specify the professional email ID.
   Company /Firm Name	Specify the company or firm name.
   Registration Numberof Company	Specify the registration number.
   Start Date	Specify or select the start date of company.
   End Date	Specify or select the end date of company.
   <Added record tile>	In this tile you can view the added employment details. Below details appears in the tile: Employement Type <Current Employer> this flag appears only if Yes option is selected. Employer Name Working Dates Click the Edit to edit the added ID details. Click the View to view the added ID details. Click to delete the added ID details.

   Advanced Search

   You can perform an advanced search for the party by providing additional information.

   You can perform search on below party types:

   For Individual

   • First Name
   • Middle Name
   • Last Name
   • Date of Birth
   • Unique ID or National ID or SSN ID
   • Mobile Number
   • Email

   For Non- Individual

   • Party ID
   • Business or Organization Name
   • Registration Number
   • Registration Date
   • Email
   • Customer Category

   To search for a party using the advanced search:

   1. Click the Advanced Search.The Search Party window appears based on the selected party type.

      Below screenshot refers the

      Figure 2-2 Advanced Search - Individual

      
      

      
      Description of "Figure 2-2 Advanced Search - Individual"

      
      
   2. Click Fetch to search all the parties. All the parties in system appears in the table.

      OR

      Enter the specific search criteria in the respective field and click Fetch. The search result appears based on the search criteria.

3. Click Save. The applicant details tile appears with the captured data.
   The tile comprises of below fields:

   • <Applicant Role>
   • <KYC Status>
   • <Applicant Photo>
   • <First Name, Middle Name, Last Name>
   • <Title>
   • CIF Number
   • Date of Birth
   • Initiate: This button appears if the Early KYC is selected while configuring the product in the Business Product Configuration screen.
4. Click Initiate to initiate the Know Your Customer (KYC) process of the added applicant. It is mandatory to complete the KYC process successfully to proceed.