1.7.2.1 Login Page is not Launching

This topic provides the systematic instructions to resolve the issue if login page is not launching.

Perform the following checks if the login page is not launching.

1. Check whether the app-shell war file is deployed.
2. Make sure that the war file is up and running in the deployed managed server and try to login again.
3. Check whether the user has logged in with the appshell URL according to the war file deployed.
4. Check whether the required component-server wars like cmc-component-server, obo-component-server etc are also deployed along with the app-shell.
   Example: http://<localhost>:<Port>/app-shell/index.jsp will load the login page of the application.

   In the above URL, the name app-shell is dynamic which depends on the name of war file deployed.

   Figure 1-20 Login Page

   
   

   
   Description of "Figure 1-20 Login Page"