1.7.2 View Reason

This topic describes the systematic instructions to view the list of fact.

Using this screen you can view the reason codes are already created.

  1. On Homescreen, click Menu, and click Retail Origination, and then click Configurations.
  2. Under Configurations, click Reason Codes, and then click View Reason Codes screen to view already defined reason codes.
    The View Reason Codes screen displays.

    For more information on fields, refer to the field description table.

    Table 1-108 View Reason Codes – Field Description

    Field Description
    Reason Code Displays the reason code.
    Reason Description Displays the reason code description.
  3. Click Search to search the reason code based on the following search criteria.
    • Reason Code
    • Reason Description
    • Authorization Status
    • Record Status
  4. Click Actions on the top right-hand side of the reason code tile and click Unlock.
    The Reason Code screen displays.
  5. Specify the details in the relevant data fields.

    The fields which are marked with Required are mandatory.

    For more information on fields, refer to Create Reason Code - Field Description.

    The Reason Code fields is non-editable in Maintenance screen.

  6. Click Save to update the details.