3.2.7 Verification Details

This topic provides the systematic instructions to capture the verification details.

  1. Click Next in the previous data segment to proceed with the next data segment, after successfully capturing the data.

    The Verification Details screen displays with the list of pre-defined verifications. However, user can add a new verification on this screen.

    Figure 3-25 Verification Details


    Description of Figure 3-25 follows
    Description of "Figure 3-25 Verification Details"

    Note:

    For Home Loans, the verification will appear as a standalone process stage before the Underwriting stage.
  2. Click Add Verification to add new verification details.
    The Add Verification screen displays.

    Figure 3-26 Add Verification


    Description of Figure 3-26 follows
    Description of "Figure 3-26 Add Verification"

  3. Specify the relevant details on the Add Verification screen.
    For more information, refer to the fields description table below.

    Note:

    The fields which are marked as Required are mandatory.

    Table 3-17 Add Verification

    Field Description
    Entity Select the entity from the drop-down list.
    The available options are:
    • Party
    • Collateral
    • Product
    Applicants Select a applicant from the drop-down list.

    This field appears if the Party is selected as entity.

    Collateral Type Select the collateral type from the drop-down list.
    The available options are:
    • Guarantee
    • Vehicle
    • Precious Metal
    • Deposits
    • Bonds
    • Stocks
    • Insurance
    • Accounts Receivable
    • Inventory (Stock of Material)
    • Property

    This field appears if the Collateral is selected as entity.

    Verification Type Select the verification type from the drop-down list.
    Verification Mode Displays the mode of verification for the selected verification type.
    Mandatory Displays whether the verification type is configured as mandatory or not.
    The available options are:
    • Yes
    • No
  4. Perform one of the following actions on the Add Verification screen:
    • Click Save to save the added records.
    • Click Cancel to cancel the added records.
    A new verification is added to the Verification Details screen.
  5. Displays the relevant details on the Verification Details screen.
    For more information, refer to the fields description table below.

    Table 3-18 Verification Details

    Field Description
    Entity Displays the entity.
    Verification Type Displays the verification type.
    Applicable For Displays the applicable for details based on selected entity.
    • If the entity is Party, it displays Applicant and its Applicant role.
    • If the entity is Product, it displays Product type.
    • If the entity is Collateral, it displays Collateral type.
    Verification Mode Displays the mode of the verification for the selected verification type.
    The available options are:
    • Manual
    • External
    Status Displays the status of the selected verification type.
    • Pending
    • Successful
    • Unsuccessful
    • Require More Information
    • Waive
    Document Displays the number of required documents uploaded.
    Actions Click the 3-dot icon to perform one of the following actions:
    • Upload
    • Verify
    • View
    • Waive
    • Revoke
    • Delete
    • Retry

    Depends upon the status of the verification, the allowed actions may differ. For more information, refer to the table below.

    Table 3-19 Verification Details - Actions

    Actions Descriptions
    Upload Click this option to add required supporting documents from the local folder for verification.
    Verify Click this option to complete the verification.
    View Click this option to view the verification details.
    Waive Click this option to waive the verification.
    Revoke Click this option to cancel or withdraw a previously verified or waived verification.
    Delete Click this option to delete the verification.
    Retry Click this option to re-attempt the verification if it has failed. Applicable only if the verification is non-manual.
  6. In the verification table, click the three-dot icon and select Upload to add the supporting documents for the verification type.
    The Upload - <Verification Type> screen displays.

    Figure 3-27 Upload Document


    Description of Figure 3-27 follows
    Description of "Figure 3-27 Upload Document"

    Specify the document details in the data fields.

    Table 3-20 Upload Documents

    Field Description
    Add Document Click this button to add the supporting document details.
    Document Name Select the document from the drop-down list.
    Document Number Specify the document number.
    Issue Date Select the issue date.
    Expiry Date Select the expiry date.
    Attached Files Click the attachment icon to open the Add Document screen and upload the document from the local folder. Once uploaded, the number of attached files is shown as hyperlink. Click on the hyperlinked number to view all attached files on the Document screen.
    Actions Perform the below actions on the added record:
    • Click Save files to save the added document details in the row.
    • Click edit to edit the added document details.
    • Click upload to select the document from machine to upload.
    • Click Delete to delete the added document details in the row.
    Click Upload to upload the supporting documents to the system.
  7. After capturing the details, perform one of the following actions on the Upload screen:
    • Click Upload to upload the supporting documents.
    • Click Cancel to cancel the document details.
  8. In the verification table, click the three-dot icon and select View to view the verification details.
    The View - <Verification Type> screen displays.

    Figure 3-28 View - Verification Type


    Description of Figure 3-28 follows
    Description of "Figure 3-28 View - Verification Type"

    Displays the relevant details on the View - <Verification Type> screen.

    For more information, refer to the field description table below.

    Table 3-21 View - Verification Type

    Field Description
    Applicable For Displays the applicant name.
    Applicant Role Displays the role of applicant.

    This field appears if the entity is selected as Party.

    Collateral Type Displays the collateral type.

    This field appears if the entity is selected as Collateral.

    Verification Status Displays the status of verification.
    Context This section appears if the Context Applicable is set to Yes on the Verification Type configuration screen.
    Attribute Displays the attribute associated with the verification type.
    Value Displays the value of the verification type.
    Document This section appears if the Document Applicable is set to Yes on the Verification Type configuration screen.
    Document Name Displays the name of document type.
    Document Number Displays the document number,
    Issue Date Displays the issue date.
    Expiry Date Displays the expiry date.
    Attached File Displays the number of file attached for this verification type.
    Questionnaire This section appears if the questionnaire code is configured for the Manual mode.
    List of Questions Configured Displays the list of questions configured for the verification type.
    Info Click this icon to display the additional guidance, explanations, or definitions to assist users to fill their answers.

    This icon appears, when the comment is provided to the question on the Questionnaire Maintenance screen.

    History This section displays the history of records that have been completed. The most recently completed verification will be displayed at the top of the list.
    Status Displays the status of the verification.
    Comments Displays the comments provided by the verifier.
    User Displays the user who performed the verification.
    Timestamp Displays the exact date and time when the verification has been completed.
    Mode Displays the verification mode.
  9. In the verification table, click the three-dot icon and select Verify to view the verification details.
    The Verify - <Verification Type> screen displays.

    Figure 3-29 Verify - Verification Type


    Description of Figure 3-29 follows
    Description of "Figure 3-29 Verify - Verification Type"

    Specify the relevant details on the Verify - <Verification Type> screen.

    For more information, refer to the field description table below.

    Note:

    The fields which are marked as Required are mandatory.

    Table 3-22 Verify - Verification Type

    Field Description
    Verifying Status Select the verification status drop-down list.
    The available options are:
    • Successful
    • Unsuccessful
    • Require More Information
    • Waive
    Comments Specify the comment if required.
  10. In the verification table, click the three-dot icon and select Waive to waive the verification type.
    The Waive - <Verification Type> screen displays.

    Figure 3-30 Waive - Verification Type


    Description of Figure 3-30 follows
    Description of "Figure 3-30 Waive - Verification Type"

    Specify the relevant details on the Waive - <Verification Type> screen.

    For more information, refer to the field description table below.

    Note:

    The fields which are marked as Required are mandatory.

    Table 3-23 Waive - Verification Type

    Field Description
    Do you wish to waive the verification type? Specify the comment if required.
  11. In the verification table, click the three-dot icon and select Delete to delete the verification type.
    The Delete Verification screen displays.

    Figure 3-31 Delete Verification


    Description of Figure 3-31 follows
    Description of "Figure 3-31 Delete Verification"

  12. In the verification table, click the three-dot icon and select Revoke to cancel or withdraw a previously verified or Waived verification type.
    The Revoke Verification screen displays.

    Figure 3-32 Revoke Verification


    Description of Figure 3-32 follows
    Description of "Figure 3-32 Revoke Verification"

  13. Click Next to navigate to the next data segment, after successfully capturing the data. The system validates based on the verification configured.
    • If the verification type is configured as Optional, the system allows to the next stage without completing the verifications and an override message will display during application submission.
    • If the verification type is configured as Mandatory, the system validates all mandatory verifications that are completed before proceeding to next stage. If any mandatory verification is incomplete, the system will raise an override and restrict submission until resolved.

Parent topic: Application Entry Stage