9.1 Cross Border Outbound Return Processing

User can return the transactions with status as 'Return Requested' using 'Return' action on the Inbound Cross Border Payments View Summary (PXSIVIEW) screen.

Select Transaction status as 'Return Requested'. Click Return button to initiate the return inbound transaction, system launches the return Outbound Cross border transaction input screen.

All the required transaction details entered/auto populated are validated and User can save the details when all validations are successful.

After Authorisation, status of the original incoming transaction is updated as 'Returned'.

Based on the return transaction details inputted by the user, a return Outbound transaction gets booked. Following details are available in the Outbound transaction view screen:

• Flag 'Prefunded Payment' enabled as debit account is a GL
• Flag 'Return Payment' set as 'Yes'
• A new UETR reference is generated for the outbound return payment
• Original/Return Transaction Reference field for Outbound (Return Transaction) is updated with the Original Incoming Transaction Reference.
• Original/Return Transaction Reference field for the Original Inbound Transaction is updated with the Outbound Return Transaction Reference only after Authorisation of the Return Outbound Transaction.