Table of Contents

• Title and Copyright Information
• Preface
  • Purpose
  • Before You Begin
  • Module Pre-requisite
  • Audience
  • Acronyms and Abbreviations
  • Best Practices
  • Critical Patches
  • Conventions
  • Diversity and Inclusion
  • Documentation Accessibility
  • General Prevention
  • List of Topics
  • Prerequisites for End Users
  • Related Resources
  • Screenshot Disclaimer
  • Module Post-requisite
• 1 Troubleshooting Technical Flows
  • 1.1 Where is the Problem
  • 1.2 Preliminary Checks from UI
  • 1.3 Troubleshooting Environmental Issues
    • 1.3.1 Possible Issues While Deploying Services
    • 1.3.2 Possible Issues in Login and Screen Launch
• 2 Troubleshooting Kafka
  • 2.1 Consumer Services
  • 2.2 Producer Services
  • 2.3 Debugging Consumer/Producer health and troubleshooting
  • 2.4 Configurations
• 3 Health Checks
• 4 Troubleshooting Functional Workflows
  • 4.1 Log Analysis
• 5 Troubleshooting Transaction Issues
  • 5.1 Finance Exceptions
  • 5.2 Instrument Exceptions
  • 5.3 Auto-Reconciliation Failure
  • 5.4 File Upload Failure
  • 5.5 Transaction Workflow Errors
• 6 Troubleshooting EOD
  • 6.1 EOD Failure Scenarios
    • 6.1.1 EOD Triggered Twice
    • 6.1.2 OBCL Failed, OBSCF Success
    • 6.1.3 OBCL Success, OBSCF Failed
    • 6.1.4 OBSCF EOD is stuck on a job and still persist post retrying the job
  • 6.2 Troubleshooting EOD Jobs
  • 6.3 Logs to review for EOD jobs
• 7 Troubleshooting OutOfMemory Issues
  • 7.1 Extracting Heapdump
  • 7.2 JFR Tool in Java
  • 7.3 Quick Recovery
• 8 Troubleshooting Infra Errors
  • 8.1 Memory Space Error
  • 8.2 Table Space Error
• 9 Troubleshooting Deployment Errors/Exceptions
• A Business Error Codes
• Index