3.1.4 Closing a Product Group ID

A Group ID cannot be deleted after authorization. It can be closed instead. A closed Group ID is not available for use, but remains in the system.

A Product Group ID can be closed only under the following circumstances:

  • It does not have any products linked to it. A product with active contracts cannot be closed. The product can be closed only after all related contracts are liquidated. The group can be closed only after such products are closed.

  • It has been authorized for the last activity performed on it.

Click close icon:
  • When the Group-ID is highlighted in the Summary View
  • When it is displayed in the Detailed View
A confirmation prompt appears for the closing action.

Parent topic: Product Group ID