7 Process Incoming Messages

This topic provides an overview of the process of generating an incoming message.

The Message Media Control Maintenance screen displays the Media Control Systems that are connected to the node in which the database of the branch is installed, the media that the Media Control Systems should handle, and the hand-off directory into which all incoming messages transmitted through a specific media should be stored. The final destination of an incoming message is the end user queue. These queues represent departments responsible for acting on the received messages.

This topic contains the following sub-topics:

• Incoming Messages
  This topic provides an overview of the Incoming messages.