3.1 Forget Entity

This topic describes systematic instructions to forget the entity.

The Forget Entity screen allows the user to configure an entity to be forgotten.
Specify User ID and Password, and login to Home screen.
  1. On Home screen, click Virtual Account Management. Under Virtual Account Management, click Forgot Process.
  2. Under Forgot Process, click Forget Entity.
    The Forget Entity screen displays.
  3. Specify the fields on Forget Entity screen.

    Note:

    The fields marked as Required are mandatory.
    For more information on fields, refer to the field description table.

    Table 3-1 Forget Entity - Field Description

    Field Description
    Forget Entity Process Type Select one of the options:
    • Customer Initiated: If selected, indicates the customer has initiated the process.
    • Bank Initiated: If selected, indicates the bank has initiated the process.
    Forget Entity Process ID Specify a forget entity process ID.
  4. Click + to add a row and provide the virtual entity/bank details.
  5. Click Save to save the details.
    The user can view the configured forgotten entities in the View Forgotten Entities screen.