2.8 Task Management

Oracle Banking Collections and Recovery provides a smart and user friendly interface for collectors to manage and work on the assigned tasks. For supervisors, it also facilitates to view and track the tasks of collectors under the supervisor's user groups.

The key features of this functionality are:

• Facilitates collectors to view list of all the assigned tasks and work on the same based on priority.
• Facilitates supervisors to view task list allocated to the team of collectors under the supervisor.
• Facilitates the supervisor to reallocate the tasks to different collectors if required.
• Provides option to flag tasks as per collector's choice.