7 Call Action
You can configure the action types, results, and collection statuses that are used while maintaining and processing the details of the tasks that are performed under a strategy.
You can create and manage call actions using the following pages:
- Create Call Action
The Create Call Action page facilitates you to create a call action. You can configure actions and its results for the follow-up calls that are made by collector to the customer. - View Call Action
The View Call Action page facilitates you to view the list of call actions created in the system and perform various actions on a call action.