9 Segment
In Oracle Banking Collections and Recovery, once the cases are created, the associated accounts are assigned to relevant segments. Accounts are identified and assigned to the segments based on the rules configured for a segment.
A segment is used to group accounts for applying various strategies to collect the amount due on the accounts. Each strategy consists of a group of tasks that are performed on the accounts assigned to the segment. The tasks to be performed on an account assigned to a segment are allocated based on the following configurations of the segment:
- If Ignore Group Basis toggle switch is enabled for a segment, then all the tasks are allocated to a particular collector based on the user assignment code set for the strategies mapped to segment.
- If Ignore Group Basis toggle switch is not enabled for a segment, then all the tasks are allocated to the default collector of the account.
You can create and manage segments using the following pages:
- Create Segment
The Create Segment page facilitates you to create a segment. You can create a segment to which the accounts are assigned. While creating a segment, you can configure rules based on which the accounts will be assigned to the segment. You can also associate one or more strategies with the segment. - View Segment
The View Segment page facilitates you to view the list of segments created in the system and perform various actions on a segment.