8 Strategy
A strategy is a group of tasks to be performed on a case for collection of unpaid dues from the customer of a delinquent account. The tasks are performed either by the system or manually by the collectors. These tasks are grouped together under various strategies.
You can create and manage strategies using the following pages:
- Create Strategy
The Create Strategy page facilitates you to create a strategy. While creating a strategy, you can associate multiple tasks to the strategy. - View Strategy
The View Strategy page facilitates you to view the list of strategies created in the system and perform various actions on a strategy.