2 Collector Dashboard
Collector Dashboard facilitates the collectors to manage and track the work assigned. It facilitates collectors to view various details, such as details of key KPIs, current tasks, and upcoming promises. Once you login, collector dashboard is displayed by default.
Collector Dashboard consists of the following widgets:
- Key Performance Indicators
This widget displays information of the key performance indicators of the logged-in collector for a specific time period. - Current Tasks
This widget displays a pie-chart depicting the percentage and count of tasks assigned to you that are in open or in-progress status. - Upcoming Promises
This widget displays details of the upcoming promises. - Task Aging
This widget displays a bar chart depicting the aging of different tasks assigned to you that are in started status. You can view task aging for tasks related to all the segments or a particular segment. - Tasks History
This widget displays all the task types performed by you during a specific period along with the count of tasks. You can select the required period for which you want to view the task history. - Collection History
This widget displays the collection history of the accounts assigned to the collector. It displays a pie chart depicting the historical performance of the collector. The pie chart shows the unique account-case count by comparing the amount due for collections versus the actual collections made during the selected period.