5 Creating Reports

When a report is created in the OFS CRR CS AUS SMR application through the OFS Case Investigation Cloud Service, the report details are auto-populated with information from the case, which triggered the action to generate the report. The newly created report is available in the OFS CRR CS AUS SMR application and it is assigned to a specific user with a due date to take appropriate action. These parameters are configurable.

When you identify a report of suspicious behavior that is not reported through the OFS Case Investigation Cloud Service but want to report it to the regulator, you can manually create a new report using the Create New Report option in the OFS CRR CS AUS SMR application.