Preface

Purpose

This guide provides step-by-step instructions to onboard a retail customer using Oracle Banking Enterprise Party Management.

Audience

This guide is intended for the bankers who are responsible for onboarding retail customers into the bank.

Before You Begin

Kindly refer to the Getting Started with Oracle Banking Cloud Service for information on common functionalities like login, navigation, and general settings before proceeding with this guide.

Module Definitions

Table - Terms & Definitions

Terms Definitions
De-dupe Check To prevent the onboarding of duplicate parties, a check is performed during the onboarding process. This ensures that a party does not already exist in Oracle Banking Party.
ID Details An Identity details of the party such as Passport, Driving License, etc.
Suffix A word or letters added after the surname (last name) to provide additional information about a person. The suffix used in the party’s name, such as Jr., Sr., III, etc.
Salutation The greeting or form of address used for the party in communication.
Maiden Name The last name of the party before marriage, applicable to individuals who have changed their surname.
Bankrupt The party has been legally declared bankrupt.
Frozen The party is frozen due to regulatory or internal reasons.
Dormant An account is in dormant status which means not used for along time.
E-Sign An electronic signature, is a digital way to sign documents, replacing traditional handwritten signatures on paper.
CIBIL/Credit Score Credit score as per credit KYC check of the party.
Police DB Check Police database is been checked as part of police KYC check.
Risk Mitigation The process of reducing risk exposure and minimizing the likelihood of an incident.
Entity Code A unique identifier used to represent different entities within the system, such as branches, customers, or external organizations.
Relationship Information concerning the connections between the party and related parties, including household members, guardians, custodians, and other relevant affiliations.
Business Process Code A unique identifier used to define and manage various business processes within the system.
MIS Details The configuration and management of data related to various business aspects for reporting and analysis purposes.
Primary Party The primary customer of a specific account.
Secondary Party The secondary customer of a specific account.
Party De-duplication check To prevent the onboarding of duplicate parties, a check is performed during the onboarding process. This ensures that a party does not already exist in Oracle Banking Party
Solicitor A legal professional who handles a wide range of legal tasks, from drafting documents and negotiating contracts to providing legal guidance.
Custodian A person or entity that holds and safeguards assets, often in a financial context especially of minor/child party.
Guardian A person who is legally responsible for the care of another person, especially of minor/child party.

Module Pre-requisite

Specify User Id and Password, and login to the Home screen.

Critical Patches

Oracle advises customers to get all their security vulnerability information from the Oracle Critical Patch Update Advisory, which is available at Critical Patches, Security Alerts and Bulletins. All critical patches should be applied in a timely manner to make sure effective security, as strongly recommended by Oracle Software Security Assurance.

Conventions

The following text conventions are used in this document:

Convention Meaning

boldface

Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.

italic

Italic type indicates book titles, emphasis, or placeholder variables for which user supply particular values.

monospace

Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that user enter.

Related Resources

For more information, see these Oracle resources:
  • Getting Started User Guide

  • Retail 360 User Guide

Acronyms and Abbreviations

The following acronyms and abbreviations are used in this guide:

Table - Acronyms and Abbreviations

Acronym/Abbreviation Description

CIF

Customer Information File

KYC Know Your Customer
SME Small and Medium Enterprise

Screenshot Disclaimer

Personal information used in the interface or documents is dummy and does not exist in the real world. It is only for reference purposes.

Symbols and Icons

The following are the symbols you are likely to find in this guide:

Table - Symbols

Symbol Function

Add icon

Add icon

Edit icon

Edit icon

Delete icon

Delete icon

Calendar icon

Calendar icon

Close icon

Close icon

Increase/Decrease icon

Increase/Decrease value

Maximize icon

Maximize

Minimize icon

Minimize

List icon

Open a list

Search icon

Perform search

Basic Actions

Most of the screens contain icons to perform all or a few of the basic actions. The actions which are called here are generic, and it varies based on the usage and the applicability. The table below gives a snapshot of them:

Table - Common Icons and its Definitions

Icon Operation

Submit

Click Submit to default the checklists applicable for the stage based on the application category. On verifying all the checklists and on the selection of the outcome, the task will be submitted.

Post

Click Post to post the comments below the Comments text box.

Cancel

Once you click Cancel, the system will ask for confirmation, and on confirming, the task will be closed without saving the data.

Hold

Click Hold to save the captured details and suspend the task status. The suspended task will be available in the Hold queue. This option is used if there is any pending information to be captured. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured.

Next

Click Next to save the captured details and then the system will move to the next screen. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured.

Back

Click Back to save the captured details and move to the previous screen.

Save and Close

Click Save and Close to save the captured details. If mandatory fields have not been captured, the system will display an error until the mandatory fields are captured.

Module Post-requisite

After finishing all the requirements, log out from the Home screen.