4.20.3 Reviewing a Request

When you receive a review request, the system notifies you by creating an entry in My Pending Review Requests By Priority section in Dashboard with the number of unseen messages. Clicking on the ApplicationAccount # link opens the Review Request tab.

Figure 8-148 Review Request-DashBoard

Description of "Figure 8-148 Review Request-DashBoard"

To review requests

1. On the Oracle Financial Services Lending and Leasing Application home page, click Origination > Simple Application Entry / Application Entry / Underwriting / FundingServicing > Customer Service screen and select Review Requests tab.

   Figure 8-149 Review Requests

   
   

   
   Description of "Figure 8-149 Review Requests"

   
   

   Figure 8-150 Review Requests

   
   

   
   Description of "Figure 8-150 Review Requests"

   
   
2. In the Query section, click Receiver. System displays all open review request you have received.
3. Click Open ApplicationAccount. The ApplicationAccount details are displayed in Application EntryCustomer Service > Summary tab.
4. Review the details in particular to the details specified in the comment (if any).