4.20 Review Request

The Review Requests screen is primarily a work flow tool used to flag an Account for the attention of another Oracle Financial Services Lending and Leasing user and ask for review / feedback. It allows the system users to send and receive requests (including e-mail) commenting on a specific Account. The Review Request tab supports iterative review of selected Account and also to process the review with multiple reviewers.

Note:

You can complete the below tasks for an Account Review Request using Review Request tab in the Customer Servicing screen.

In this chapter, you will learn how to compete the following tasks:

• Filter and View Review Requests
  
• Create and Send Review Request
  
• Reviewing a Request
  
• Responding to Review Request
  
• Reassign Review Request
  
• E-mailing Review Request
  
• Closing Review Request
  
• Complete Review Request